Refund policy

Subscriptions and credit packs are non-refundable once purchased. You can cancel any recurring plan in one click from your Account page, and cancellation stops all future charges. Where we get something wrong on our side, we make it right, case by case.

1. Email info@discoveranyone.com from any address.
2. Include the email on the account, or the date and amount of the charge.
3. We reply within one business day and refunds are issued through Stripe, normally landing in 5-10 business days depending on your bank.

If you were charged for a renewal after you tried to cancel, tell us and we refund that renewal. Cancelling is self-service (instructions here), but we do not keep money from someone who clearly intended to stop.

One-time credit packs are non-refundable once any credits are used. If you bought a pack by mistake and have not used any of it, email us and we will review it case by case.

Please contact us before filing a chargeback. It is faster for you, and we can resolve it the same day. We keep records of every charge, cancellation and support message so any dispute can be reviewed factually.